Message data exports is a feature specifically built for companies and regulated industries, such as financial services, with compliance requirements for using electronic communication in the workplace. This feature can also help preserve business communications for legal discovery or internal review.
The message data export feature in the RingCentral app brings over all of the compliance export’s features like chats, events, files, guests, members, and posts, but allows you to request message histories of only a selection of teams or users. Admins can export the history of their entire account or the history of a team or user.