Chatting with support in the RingCentral mobile app
| RingCentral app
Admin users can interact with an AI-powered chatbot using the RingCentral mobile app, which can recommend help articles related to their questions or connect them to live agents if necessary.
Accessing the chat support
. Tap the main menu (Android)/your profile picture (iOS) at the top left, and then tap
Note: You may be able to put the
button in the bottom menu bar if you have customized your tabs. To learn how to customize your tabs, visit
Customizing tabs in the RingCentral mobile app
Chat to Support
3. Enter your message in the chat field.
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