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Desktop & web

Logging in to the RingCentral app desktop and web 
| RingCentral app

Last updated on June 15, 2021
  1. Launch the RingCentral app on your computer
    Navigate to app.ringcentral.com.
  2. Click the Sign in button.
  3. Select your preferred sign-in method from the login page. Options include signing in using 
    1. the RingCentral sign-in form,
    2. Google,
    3. or Single Sign-on.
View of the login page

Logging in using your preferred login method

Your login options include
  • RingCentral login form: Use this login method to sign in using your RingCentral credentials
  • Google: Use this login method to sign in using your Google account credentials
  • Single Sign-on: If Single Sign-on has been enabled for your account, use this login method to sign in using your Single Sign-on credentials

Logging in using the RingCentral sign-in form

  1. Enter your RingCentral email or phone number. 
  2. Select the Next button.
  3. If you logged in using your phone number, enter your extension number in the Extension (optional) field. Note: You may need to specify your extension if you are sharing the same phone number in your account and to avoid logging in as a different user.
form
  1. Enter your password.
  2. Click Sign in.

Logging in using your Google account

If you have logged in before using your Google account credentials, select your Google account from the login page to log in automatically.
If this is your first time logging in:
  1. Enter your Google email address or phone number.
Enter Google credentials
  1. Click the Next button.
  2. Enter your password.
  3. Click Next to navigate to a page requesting access to your Google account.
  4. Click Allow to sign in.
Note: If your Google account has been provisioned with Google G Suite, you may be redirected to the Google G Suite login page. Enter your login credentials, and then click Sign In. Visit Enable Google Cloud Directory in the RingCentral Online Account to learn more.

Logging in using Single Sign-on

  1. Click the Single Sign-on button.
SSO form
  1. Enter your email to confirm your identity. 
  2. Click Submit to redirect to the RingCentral Single Sign-on page.
  3. Enter your Username and Password.
  4. Click Sign in.

In-app activation

After you signed up for a RingCentral MVP account, you will receive an email that contains an activation link. When you navigate to this link, it will prompt you to set up your account using the Express Setup. The Express Setup will assist you with setting up your company details and phone system. 
Once you are finished setting up your account via Express Setup, one of the following things will happen:
  • The RingCentral app will be launched if you have it installed on your computer. Confirm that you’d like to open the desktop app
  • You will be prompted to download the RingCentral app or you can choose to continue to the web version of the RingCentral app
Your RingCentral MVP account activation will finish in the RingCentral app and you can choose how to login.
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