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Upgrading from RingCentral Video Pro to
RingCentral Video Pro+ account | RingCentral app
You can upgrade your RingCentral Video Pro account to Video Pro+ at any time. If you’d like to learn more about the differences between the RingCentral Video Pro and Pro+ accounts, please visit Intro to RingCentral Video Pro and Pro+.
Note: If you need business phone numbers and phone features, you may want to upgrade to RingCentral MVP.
Once you upgrade your account to Video Pro+, you must also assign the Video Pro+ licenses you’ve purchased to the desired users.
To acquire a RingCentral Video Pro+ account, you must first create a free RingCentral Video Pro account on app.ringcentral.com and click the Upgrade now button to begin. If you’d like to sign up for a RingCentral Video Pro+ account without first creating a free RingCentral Video Pro account, please reach out to RingCentral Sales department by dialing 833-934-3350.
A RingCentral Video Pro account can be upgraded to a RingCentral Video Pro+ account from either the desktop or web app. Upgrade is not available on the mobile app.
Upgrade your RingCentral Video Pro account to RingCentral Video Pro+
- In the RingCentral app, click on your profile picture at top right, then click Upgrade now.
- Click RingCentral Video.
- Click Select under Video Pro+.
- Click the toggle to change your billing plan to Monthly or Annual.
- Choose how many users you want to upgrade to Video Pro+. The maximum number of users you can upgrade is the number of users you currently have in your account.
- Click Next.
- Enter your payment info.
- Check the box to accept the Terms of Service and Privacy Notice.
- Click Complete Purchase.
Assign RingCentral Video Pro+ licenses to users
Once you’ve upgraded your RingCentral Video Pro plan to RingCentral Video Pro+, you will also want to assign those licenses to the users in your company account.
- In the RingCentral app, click on your profile picture at top right.
- Select Manage account from the dropdown menu to open the RingCentral Admin Portal.
- Select Users from the top menu bar.
- Check the box next to each user to which you’d like to assign the RingCentral Video Pro+ license
OR
Check the box in the table header to select all users. - Click Assign licenses above the table.
- Select the RingCentral Video Pro+ license from the dropdown menu.
- Click Assign to finish assigning the license to the desired users.
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