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Using the Resource center in the RingCentral mobile app

Last updated on April 01, 2022
The Resource center is available for users to discover features, try beta features, get information, and provide feedback.

With the Resource center, you can:
  • Discover recommended features, beta features, and new updates in the RingCentral mobile app,
  • Chat with support, access help articles, report an issue, share ideas, and rate the app,
  • Access app information such as app version, terms of service, software license, and more.

Accessing the Resource center

To access the Resource center, tap the Main menu (your profile photo at top left) to access your profile settings. 

Resource center features

You can navigate between these features in the Resource center:
  • Top features: Learn about the recommended features and beta features you can try within the mobile app. A red dot displays when there’s a new feature, and a banner displays when a new beta feature is available for you.
  • What’s new: Discover recommended features and what’s new in the RingCentral app.
  • Get Help: Chat with support and access help articles.
    • Chat with Support: Tap to chat with AI-powered chatbots. This option is only available for admins. 
    • Help articles: Access help articles by tapping one of the available topics.
    • Siri & CarPlay command guide (iOS only): Access a list of commands to send messages or start audio calls using Siri.
  • Give feedback: Share your feedback on the RingCentral app. 
    • Report issue: Report an issue via the default email app installed on your phone.
    • Share ideas: Suggest feature ideas via the RingCentral App Feedback and Ideas site.
    • Rate this app: Rate the RingCentral app via the Google Play Store or the App Store.
  • About: View the version of the app. Read the legal aspects of using the app according to the following:
    • Privacy Notice
    • Acceptable use policy
    • Emergency service policy
    • Terms of service
    • Software licenses
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