If you have the phone features enabled in your account, you can call users within your organization and external phone numbers.
Prerequisites for making calls
RingCentral app for mobile (Android 7 and above and iOS 12 and above)
Users with digital lines must ensure their emergency address is up to date, or you will only be able to call people within the same company.
Emergency calls placed from the RingCentral mobile app are handled by the native carrier. Some mobile devices will require that you grant permissions to the RingCentral app to dial via the native dialer.
Starting a call
There are several ways you can make a call in the RingCentral app for mobile: