Desktop & web

Blocking guests in the RingCentral app desktop and web 
| RingCentral app

Last updated on February 16, 2022
Guests are users who do not work at your company but have been invited to collaborate in your RingCentral app company account. These users can also include those whose email addresses do not share your company’s private domain. 
If you’re an admin on your RingCentral account, you can block unwanted guests from the Contacts page and the guest profile. This security feature will prevent guests from communicating with your users.

For more info about allowing or blocking domain and webmail accounts, go to Managing your domain allow/block list in the RingCentral app desktop and web.

Blocking guests from the Contacts page (for admins only)

  1. Go to Contacts from the left navigation bar.
  2. Click Guests on the left pane.
  3. Search for the guest that you’d like to block or browse through the list of your guest contacts.
  4. Hover over the guest user and click on the Block trash can icon at far right. Note that you may have to click the More icon before clicking Block.
Remove guest or invites in RC app
  1. Click Block.

Blocking guests from profile (for admins only)

  1. Click on the profile photo of the guest anywhere you see it within your RingCentral account, then click Profile.
  2. Click the More icon on the upper right, then click Block.
Block guests from profile
  1. Click Block.
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