Adding personal contacts allows you to collaborate with people who don’t work at your company. With this feature, you can create, edit, and delete your personal contacts from within the app.
Unlike guest users, personal contacts are not RingCentral app users. Instead, you can add them to your list of contacts so you can call, text, and fax people outside of your company, all within the RingCentral app. You will easily recognize a caller or sender of a text or fax.