Desktop & web

Enabling end-to-end encryption for RingCentral Video
on RingCentral app desktop and web | RingCentral app 

End-to-End Encryption (E2EE) is a feature that protects your video meeting content by making them accessible to participants only. With E2EE enabled, even if our RingCentral cloud is fully compromised, attackers still won’t be able to access your data.
With the End-to-End Encryption feature of the RingCentral app, you can:
  • Ensure that only your participants can access meeting content.
  • Manage the confidentiality of audio, video, and chat during the meeting.
  • Protect your meeting contents even from service providers.
Anyone who has RingCentral login credentials will be able to join E2EE meetings. However, only users who belong to paid accounts can initiate E2EE meetings. This includes both free and paid users in those accounts. Scheduling and starting ad-hoc E2EE meetings are not available for free accounts.
Note: Users will not be able to join by telephone.

Enabling E2EE for RingCentral Video meetings

You can enable E2EE for RingCentral Video if your account has E2EE permission. If it’s not available, contact your admin.
Enabling this setting disables the following features:
  • PSTN (dial-in and Call me/Call out)
  • Cloud recording
  • Live transcript
  • Closed captions
The following are not supported in E2EE for RingCentral Video:
  • RingCentral Rooms
  • Non-Chrome browsers

Enabling E2EE in the Settings menu

1. Navigate to Settings via the left navigation bar.
2. Click Video on the left pane.
3. Click Edit at the far right of Video meeting settings under General. The Settings window will appear.
Edit Video meeting settings
4. Click General.
General tab under Settings
  1. 5. Check the box for Use end-to-end encryption for instant meetings.
6. Click the Close X icon at the top right to exit and save the changes.
Enable E2EE
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