Enabling and scheduling meetings with end-to-end
encryption in the RingCentral mobile app 
| RingCentral app 

End-to-End Encryption (E2EE) is a feature that protects your video meeting content by making them accessible to participants only. With E2EE enabled, even if our RingCentral cloud is fully compromised, the attacker still can’t access your data.
With the End-to-End Encryption feature of the RingCentral mobile app, you can:
  • Ensure that only your participants can access meeting content.
  • Manage the confidentiality of audio, video, and chat during the meeting.
  • Protect your meeting contents even from service providers.
Anyone who has RingCentral login credentials will be able to join E2EE meetings. However, only users who belong to paid accounts can initiate E2EE meetings. This includes both free and paid users in those accounts. Scheduling and starting ad-hoc E2EE meetings are not available for free accounts.
Note: Users will not be able to join by telephone, SIP/H.323 devices, as these do not support RingCentral SDK to perform end-to-end encryption.

Enabling and disabling end-to-end encryption in the RingCentral mobile app

  1. Navigate to Video settings in two ways:

a. Tap your profile photo at top left (iOS) or tap the Main menu (Android) > Settings > Video OR

Navigate to Video settings

b. Tap Video at the bottom menu bar > three-dot menu icon > Video meeting settings.

Video meeting settings
  1. Tap End-to-end encryption.
Tap End-to-end encryption
  1. Toggle on/off to enable or disable End-to-end encryption.
Toggle on/off

Scheduling meetings with end-to-end encryption in the RingCentral mobile app

  1. Navigate to Video at the bottom menu bar.
  2. Tap Schedule.
  3. Toggle on Use end-to-end encryption.
Toggle on Use end-to-end encryption
  1. Tap Next for (iOS) or the right-pointing arrow at top right (Android), then add meeting participants.
Once End-to-end encryption is enabled, you will see a green shield icon at the top of the meeting screen. 
Green shield icon
Enabling this setting disables the following features:
  • H.323 / SIP / PSTN
  • Cloud recording
  • Live transcript
  • Closed captions
Note: You can also enable end-to-end encryption for your RingCentral Video meetings by logging in to your RingCentral online account.
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