Home > Knowledge base > Signing in to RingCentral

Signing in to RingCentral

Last updated on August 01, 2021
Select where you’re signing in.
Desktop & web app
Mobile app
Admin Portal
RingCentral sign-in form
Google account
Single sign-on
Apple

Trouble signing in?

Incorrect or forgotten password
Click Forgot Password? to reset your password.
Unrecognized email address 
  1. Try signing in using the phone number on your account. 
  2. Contact your company admin to check your account credentials if that doesn't work. 
  3. If you still can’t sign in, call support. 
Locked out of your account/access disabled
You may get locked out from your RingCentral online account due to:
  • Five unsuccessful sign in attempts, in which case your account will be locked for 60 minutes 
  • Payment issues
  1. Try signing in using the phone number on your account. 
  2. Contact your company admin to check your account credentials if that doesn't work. 
  3. If you still can’t sign in, call support
Note: Account admins can update their account lockout threshold settings by calling support
Locked out of your account/access disabled
Check the Service Status page to see if there are any outages affecting your account. 
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