Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.

Admin

Get Started for Admins

Get your team up and running with these helpful resources for admins

Please note that some features might not be available for your product at this time.

↗️ Number transfer

Number porting frequently asked questions

Transfer numbers, requirements, tips, and status

Transfer your toll-free number

Brightspeed | RingCentral app

Admin comprehensive guide

☎️ Phone setup

Deskphones provisioning overview

Assisted provisioning for 3rd Party Yealink phones

🔁 Call handling

Set call handling and forwarding during business hours

Configure your after hours call handling and forwarding settings

Set up advanced custom answering rules

💬 Message

Manage admin users

Manage file sharing

Configure administration settings

Change your company name

📹 Video

RingCentral Video admin guide

Features, benefits and system requirements

View usage metrics and performance reports

Network firewall and proxy server settings

🔗 Integrations & Developer

Salesforce Lightning

Salesforce Classic

Microsoft Dynamics 365

Build a custom workflow

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