Configuring mobile app security settings using your RingCentral online account

Last updated on February 28, 2022
The Mobile App Security section of the RingCentral Online account allows admins to disable third party keyboard on a user’s mobile device (iOS only).

Note: Disabling a third party keyboard prohibits a user from using another keyboard when typing texts which can expose your device to security risks. For iOS and iPadOS 14.5 and later, settings will take effect immediately. For older versions, try restarting or relaunching the app if the settings didn’t load.
  1. Log in to the RingCentral admin portal.
  2. Click More.
  3. Click Security and Compliance > Mobile App Security.
  4. Use the checkboxes to turn on or off to allow third party keyboards.
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