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Downloading your company’s user list

Last updated on February 25, 2022
You can download and save a list of your RingCentral account user's information at any time.
User’s information includes, but isn’t limited to:
  • Basic info (name, email address, user extension, etc.)
  • Company info (job title, department, office site)
  • Location (shipping address, emergency address, etc.)
Note: Your download won’t include any settings configured by your users. These may include custom voicemail greetings, call forwarding settings, etc.
  1. Sign in to the Admin Portal as an admin. 
  2. Select Users from the top menu. 
  3. Go to Users List > Users with Extensions
Download user list
  1. Select Download User List at the far right.
Note: Depending on your view, you may have to click More > Download User List.
Download user list
  1. Select where you want to save the file and complete the download. The file will save as an XLS file.
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