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Assisted provisioning for Cisco deskphones

Last updated on March 15, 2023

This article explains how to set up your Cisco deskphone using assisted provisioning.

Before provisioning your Cisco deskphone

Make sure your Cisco phone supports assisted provisioning. If your phone isn’t on the list, go to Manual provisioning for Cisco and third-party/BYOD phones to set it up.
Confirm your deskphone has been assigned a local number or DigitalLine.
If you purchased your deskphone from a different provider, check it’s unlocked before proceeding. You can contact the provider to learn if it’s unlocked or how to unlock it.

Go to the Admin Portal and sign in.
Select Phone System in the top menu.
Go to Phones & Devices > User Phones. Select the device with the DigitalLine or phone number you want to assign to your Cisco deskphone, then click the name in the Device column.

In the Setup & Provisioning window, enter the name of your Cisco deskphone, then select it from the dropdown. Then click Next.

Enter your phone’s IP address. Confirm the phone is connected to the same network as your computer. Click Next.

A popup window will show the progress as the phone reboots and provisions itself. You'll get a confirmation notice once the process is complete.
Click Done.

Note: If the setup fails, access the phone's web interface by typing its IP address in your browser's address bar.

Go to Admin Login > Advanced. Enter the phone's username and password.
- If you haven’t updated the username and password, use the following:
  - ▪ Username: admin
  - ▪ Password: admin
Under the Provisioning tab, make sure to set the following parameters:

Profile Rule:	https://cp.ringcentral.com/httpreg/rchttpreg.dll?ipeprov&sn=$SN&pn=$PN
Provision Enable:	Yes
Resync on Reset/Reboot:	Yes
Resync from SIP:	Yes
Resync after upgrade attempt:	Yes

Additional articles

Manual provisioning for Cisco phones