Who can process a request for tax exemption on your account?
Your sales representative or account executive.
What are the requirements?
You will need to give your sales representative or account executive a tax exemption certificate.
How long will the process take?
It will take 2 to 3 business days.
Can customers get a refund for the months that they’ve paid tax?
The exemption becomes effective in the system from the date a valid exemption certificate was provided to RingCentral. RingCentral doesn’t provide a refund for back taxes as these have already been remitted to the taxing authorities.