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Configuring Message settings in the RingCentral mobile app

Last updated on January 27, 2022
You can configure message settings in the RingCentral mobile app such as:
  • Show message link previews,
  • Display flags for external guests, and 
  • Modify shortcut for external keyboards.
Note: If you’d like to configure other settings, such as your conversation list and message thread settings, visit Configuring message settings in the RingCentral app desktop and web.

Accessing your message settings

To access your message settings, tap your profile photo at top left, and then tap Message under Settings.
View of the Top status bar in Engage CRM integration

Message settings for mobile

  • Show link previews: Toggle on to enable preview of the page each time a link is sent in a message thread.
  • Display flags for external guests: Toggle on to show hints and visual cues in conversations with guests outside your company.
  • Shortcut for external keyboards: Select your preferred shortcut for sending a message or inserting a new line of text when pressing enter using an external keyboard (iOS only).
View of the Top status bar in Engage CRM integration
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