Supported devices for RingCentral Room Connector

Last updated on November 17, 2021

Table of contents

RingCentral Room Connector allows third-party SIP-based hardware to join RingCentral Video meetings.


 Customer or partner self-reported 
HDX 6000
HDX 8000
Trio 8800 Collaboration Kit
RealPresence 500
RealPresence 700
Poly X50
Poly X30
Poly X70  


 Customer or partner self-reported 
Cisco Room 55
Room Kit Mini
Cisco Board 55S


Customer or partner self-reported
LifeSize Icon 220
LifeSize Icon 300
LifeSize Icon 400
LifeSize Icon 450
LifeSize Icon 500
LifeSize Icon 600
LifeSize Icon 700
LifeSize Icon 800

Recommended software version

  • LS_RM3_3.4.6 (3340)

Deployment configuration

  • Stand-alone SIP endpoint. 
  • The devices need to be unregistered from the Lifesize cloud for now for it to work. Lifesize and RingCentral are working diligently on troubleshooting the issues.
Note: If you do not find your device on this list, it does not mean the device is not supported. It means we have not verified this device in our testing or customers/partners have not provided information on whether this device works with RingCentral Room Connector. Please continue to try it with RingCentral Room Connector and let us know your feedback.
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