End-to-end encryption for RingCentral Video

Last updated on March 04, 2022

End-to-End Encryption (E2EE) is a solution that protects your video conferencing content by making them accessible to participants only. End-to-end encryption is capable of:

Ensuring only your participants can access meeting content
Managing the confidentiality of audio, video, and chat during the meeting
Protecting your meeting contents (even from service providers)
Enabling and disabling the feature at any time while in a meeting

With E2EE enabled, even if our RingCentral cloud is fully compromised, the attacker won’t be able to access your data.

Overview

Enabling end-to-end encryption for meetings requires all meeting participants to join using either the RingCentral web client or the RingCentral app desktop or mobile.

With Dynamic End-to-end encryption (E2EE), you can enable and disable End-to-end encryption multiple times during a meeting. This allows you to encrypt certain parts of the meeting and return to a decrypted meeting at any time.

Enabling this setting turns off the following features:

PSTN and VoIP calls (dial-in and Call me/Call out)
Cloud recording
Live transcript
Closed captions

Any user with a RingCentral account can join E2EE meetings. However, only users who belong to paid accounts can initiate E2EE meetings. Scheduling and starting ad-hoc E2EE meetings are not available for free accounts.

Note: Users will not be able to join by telephone or SIP/H.323 devices, as these endpoints do not support RingCentral SDK to perform end-to-end encryption. You can turn on end-to-end encryption for both scheduled and instant meetings to mitigate risks and protect your sensitive information from SaaS vendors or any third parties.

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