Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.

Fax

TCR registration

TCR and SMS registration

Mobile carriers now require all business SMS users to register with The Campaign Registry (TCR) to ensure compliance with new regulations. These requirements apply to all businesses sending and/or receiving SMS from/to long code numbers (10DLC) through RingCentral.

TCR Registration

What is TCR Registration?

  1. Watch the TCR video to understand the new mobile carrier requirements and how this applies to you. 
  2. Review our checklist to help you ensure you have everything you need to register.
  3. Create your brand. Most companies only require one brand. The approval process for your brand typically takes 5-10 minutes.
  4. Next, register your campaign. Most companies will have one campaign, although you may have multiple campaigns depending on your business use case. The approval process for your campaign(s) typically takes 20-30 days.
  5. Finally, once your brand and campaign are registered, you will assign your numbers to your campaign.   

TCR and SMS registration

Overview

Troubleshooting

Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.