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Analytics | RingCentral MVP

Overview

Introduction to RingCentral MVP Analytics

Accessing the Analytics Portal

Navigating the Analytics portal on mobile

Submit an idea to Analytics

Adoption & Usage

Navigating Adoption and Usage analytics

Active User Trend widget

Message dashboard KPIs

Top Endpoints & Versions widget on the Video dashboard

Live Reports

Purchasing and managing Live Reports licenses

Adding a Live Reports dashboard

Adding a Live Reports widget

Managing Live Reports Queue Monitor widgets

Quality of Service

Quality Monitor widget on the Overview dashboard

Filtering the Extensions dashboard

Searching and filtering on the Calls dashboard

Upstream & Downstream widget

Rooms & Devices

Navigating Rooms & Devices: Overview

Locations with Problematic Rooms widget on the Overview dashboard

Filtering the Rooms dashboard

Intro to the Unprovisioned Devices dashboard

Alerts & Subscriptions

Creating a new alert

Viewing your alert notifications

Filtering the Alerts Log dashboard

Creating subscriptions

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