Need SMS help? Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.

If you’re using a Cisco phone, the security certificate will expire on May 31, 2025, for some models and action may be required.
Check here to see if your device is impacted and view a list of replacement recommendations and alternatives.

Admin

TCR registration

Get Started for Admins

Get your team up and running with these helpful resources for admins

Please note that not all phones and phone packages are capable of delivering all services.

↗️ Number transfer

Number porting frequently asked questions

Transfer numbers, requirements, tips, and status

Transfer your toll-free number

Spectrum Business with RingCentral app

Admin comprehensive guide

☎️ Phone setup

Deskphones provisioning overview

Manual provisioning for Linksys PAP2-NA-ATA

Manual provisioning for Cisco SPA-122 ATA

Assisted provisioning for 3rd Party Polycom OBi302

Assisted provisioning for 3rd Party Yealink phones

🔁 Call handling

Set call handling and forwarding during business hours

Configure your after hours call handling and forwarding settings

Set up advanced custom answering rules

💬 Message

Manage admin users

Manage file sharing

Configure administration settings

Change your company name

📹 Video

RingCentral Video admin guide

Features, benefits and system requirements

View usage metrics and performance reports

Network firewall and proxy server settings

🔗 Integrations & Developer

Salesforce Lightning

Salesforce Classic

Microsoft Dynamics 365

Build a custom workflow

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