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Home
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RingCentral MVP
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Admin
Call handling and forwarding
Overview
Managing phone settings in the RingCentral app
Setting up company call handling
Setting up Company Call Handling and Operator extension
Setting up custom company greetings
Setting up an Announcement-Only Extension
Setting up a message-only extension
Configuring call handling and forwarding settings
Setting up your call forwarding for business hours
Setting up your call forwarding for after business hours
Configuring your Incoming Call Information settings
Configuring Call Flip settings
Configuring your custom answering rules
Managing your custom answering rules
Checking for conflicts between custom answering rules
Forwarding calls
Forwarding calls to an external number
Forwarding calls to another RingCentral extension
Forwarding calls to the RingCentral app
Setting up incoming call handling
Setting up call forward for unreachable phone
Creating a user greeting
Why are my calls not forwarding to third-party numbers?
Turning on the Forward all calls feature
Setting up call handling and forwarding user templates
Creating a call handling template in the Admin Portal
Set incoming call information
Adding a Call Handling template
Editing Call Handling templates
Managing Call Handling templates
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