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Highlights > October 2021
Release Notes

October 2021 Release Highlights

Ringcentral app
  • RingCentral Desktop and Web App, Version 21.4.10 (Release Date: October 20)
  • Configurable tabs
  • Text message and fax tabs
  • Make a call button
  • Pause automatic call recordings
  • Video quality info (RingCentral Video)
  • What's new in Resource Center
  • Resource Center help guides
  • VMware VDI integration for desktop app (open beta)
  • Customize your workspace (RingCentral Video Pro+ only)
  • RingCentral Mobile App, Version 21.4.10 (Release Date: October 20)
  • End-to-end encrypted meetings (RingCentral Video)
  • Share back camera view (RingCentral Video)
  • Switch meeting device (Rooms)
  • Pause automatic call recordings (Roll out plans to complete on Oct 29)
  • National Suicide Prevention Lifeline support
  • MCM partner access
RINGCENTRAL VIDEO
  • RingCentral Rooms, Version 21.3.30 (Release: Early to late October)
  • Rooms as Softphone, US license phase 1 [Android & Mac Rooms]
OFFICE ANALYTICS
  • Analytics, Version 21.4.10 (Release: Mid-October)
Engage Digital
  • Engage Digital, Version 21.4.1 (Release Date: October 5)
  • Engage Messaging: Notifications with Huawei Mobile Service 
  • Agent UI: Collapsed recipients view and a new design of attachments for the compose window in Inbox mode and inline compose in Routing mode
  • Engage Digital, Version 21.4.2 (Release: October 20)
  • Engage Messaging: Webview Support
  • Salesforce: Lead Objects
  • Agent UI: Collapsed recipients view and a new design of attachments for the compose window in Inbox mode and inline compose in Routing mode
  • Surveys: Changes in the API to get survey responses (/1.0/survey_responses/:id). There will be changes several fields:
  • UI changes
ENGAGE VOICE
  • Engage Voice, Version 21.4.1 (Release: October 15)
  • Engage Analytics: Custom Report Name in Email Subject Title for Scheduled Reports
  • Priority events: Dynamically check queue events while call remains in queue
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