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Highlights > October 2021

Release Notes

October 2021 Release Highlights

Ringcentral app

RingCentral Desktop and Web App, Version 21.4.10 (Release Date: October 20)

Configurable tabs
Text message and fax tabs
Make a call button
Pause automatic call recordings
Video quality info (RingCentral Video)
What's new in Resource Center
Resource Center help guides
VMware VDI integration for desktop app (open beta)
Customize your workspace (RingCentral Video Pro+ only)

RingCentral Mobile App, Version 21.4.10 (Release Date: October 20)

End-to-end encrypted meetings (RingCentral Video)
Share back camera view (RingCentral Video)
Switch meeting device (Rooms)
Pause automatic call recordings (Roll out plans to complete on Oct 29)
National Suicide Prevention Lifeline support
MCM partner access

RINGCENTRAL VIDEO

RingCentral Rooms, Version 21.3.30 (Release: Early to late October)

Rooms as Softphone, US license phase 1 [Android & Mac Rooms]

OFFICE ANALYTICS

Analytics, Version 21.4.10 (Release: Mid-October)

Engage Digital

Engage Digital, Version 21.4.1 (Release Date: October 5)

Engage Messaging: Notifications with Huawei Mobile Service
Agent UI: Collapsed recipients view and a new design of attachments for the compose window in Inbox mode and inline compose in Routing mode

Engage Digital, Version 21.4.2 (Release: October 20)

Engage Messaging: Webview Support
Salesforce: Lead Objects
Agent UI: Collapsed recipients view and a new design of attachments for the compose window in Inbox mode and inline compose in Routing mode
Surveys: Changes in the API to get survey responses (/1.0/survey_responses/:id). There will be changes several fields:
UI changes

ENGAGE VOICE

Engage Voice, Version 21.4.1 (Release: October 15)

Engage Analytics: Custom Report Name in Email Subject Title for Scheduled Reports
Priority events: Dynamically check queue events while call remains in queue

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