Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.

Highlights

Release Notes

September 2024 Release Highlights

RingCentral desktop and web app

Version 24.3.30 (Release date: September 20 to September 25, 2024)

  • Improved closed captions visibility: Provides simultaneous viewing of captions and notes.
  • Download faxes from bulk editing view: Ability to bulk download faxes while in the bulk editing view
  • Deskphone pairing: Allows users to pick up and control calls from the soft client while passing audio through hardphone.
  • New contact entry point: Provides end users a quick entry point to create new contacts/add numbers to existing contacts when the number in the dial-pad doesn’t match any current contacts. 

Improvements

  • Reduced the app’s storage space requirements
  • Improved the silent upgrade process when the app runs in the background
  • Improved the upgrade experience for cases where the app doesn't upgrade after quitting (Windows only)

Bug fixes

  • Fixed issue: The context menu wouldn't appear (when right-clicked) after restarting the app

Library upgrades

  • semver to 7.6.3
  • winreglib to 2.0.11
  • lodash to 4.17.11
  • electron-updater to 6.3.4
  • pdfjs to 4.5.136

RingCentral mobile app

Version 24.3.30 (Release date: September 2024)

  • Improved closed captions visibility: Provides simultaneous viewing of captions and notes.
  • Download faxes from bulk editing view: Ability to bulk download faxes while in the bulk editing view

RingCentral Rooms

Version 24.3.30, Android/Windows (Release date: September 10, 2024)

  • Join meetings more easily: Simply click the Join button to join a meeting with meeting ID, SIP address, or password.
  • Improved audio and video quality alerts: If there are audio or video quality issues during a meeting, we’ll notify attendees to let them know if the issue is with their network.
  • Support for Yealink MeetingBar A10 & CTP18: RingCentral Rooms now supports the Yealink MeetingBar A10 with the CTP18 controller.  
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