May 2023 Release Highlights

RINGCENTRAL MVP Core

MVP Core, Version 23.2 (Release date: May 5, 2023)

Use call queue templates to update settings of multiple call queues at once
Add/edit/remove a user as a call queue manager/primary member/pickup member directly from the user detail page
Customize how new extensions are numbered in your account
Admins can upgrade Video Pro users or Mobile users to MVP users with a bulk option
Canadian users are now able to reach the Canada Suicide Prevention Service (CSPS) by dialing 988
Allow customer admins to enable / disable the ability for calls to emergency services to be monitored within a Call Monitoring group
UK customers can now view their domestic rate card in the Calling Rates section under Billing in Service Web
As of this release, the limitation for a maximum number of Global MVP NA will be set to 300 and enforced
As of this release, the country name of Turkey will be changed to Türkiye in ServiceWeb, AdminWeb/SCP and General Web
Device-as-a-Service purchase option for Desk phones
New Yealink CP935-Base conference DECT phones
Route numbers starting with 110/112 to emergency services in Germany

MVP Core, Version 23.2.1 (Release: May 16 through June 14, 2023)

Bug fixes

RINGCENTRAL App

RingCentral Desktop and Web App, Version 23.2.20 (Release: May 25 through May 31, 2023)

Audio settings synced: Now there's a single control for microphone, speaker, and volume for phone and video. You can always switch this off in audio settings if you prefer to set them independently.
Download meeting materials: Your meeting insights are now available to download. You can download summaries, transcripts, and chats, in addition to recordings of your past meetings.
Stress-free webinars: Meet RingCentral Webinar, a simplified way of hosting and attending online events. Now anyone can set up engaging, polished webinars in seconds--no technical experience required!
Deskphone Pairing (Open Beta): By paring RingCentral app with a deskphone, users can combine high-quality audio of a desktop device with the app’s rich collaboration features.
Phone mic volume meter: Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.
A new layout for the Message tab (RC Wide Beta): Experience an improved look and feel that simplifies viewing, sorting, and handling conversations.
Canada Mandatory 10-digit dialing and 988 hotline: Canada users now can call or text 988 to access the Canada Suicide Prevention Service (CSPS). Canada users now need to dial 10 digits (area code+7-digit) to connect a domestic call.
Mute conversation setting (RC Wide Beta): Customize if muted conversations should be moved to the top when sorting by most recent.
Support German regulations on emergency calling

RingCentral Mobile App, Version 23.2.20 (Release: May 26 through June 1, 2023)

Phone mic volume meter: Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.
Get more done with split window view for iPad: Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done.
Canada Mandatory 10-digit dialing and 988 hotline: Canada users now can call or text 988 to access the Canada Suicide Prevention Service (CSPS). Canada users now need to dial 10 digits (area code+7-digit) to connect a domestic call.
Mute conversation setting (RC Wide Beta): Customize if muted conversations should be moved to the top when sorting by most recent.
Support German regulations on emergency calling

RINGCENTRAL Phone Desktop

RingCentral Phone Desktop, Version 23.2 (Release: May 11 through June 6, 2023)

Implemented mandatory 10-digit dialing (Canada only)
Added support for Ecuador and French Territories (BYOC)
Supported calls to virtual phone numbers
Showed detailed caller ID labels
Added the ability to configure accept queue calls switch behavior
Added the ability to hide auto-answer settings through deployable config
Performance improvements and bug fixes

RINGCENTRAL Rooms

RingCentral Rooms, Version 23.2.20 (Release: May 24, 2023)

Limit the number of controllers and hosts connecting to room to 1 (RingCentral brand only): Once Rooms app signs in with new device, the previously signed in devices will be auto signed out and removed.
Add send feedback entry on lost connectivity and force upgrade screen: User can now send feedback and report issue from controller lost connectivity and force upgrade screen.
Hide rooms self-view from Active Speaker layout during screen share: When a Rooms’ meeting layout is set as Active Speaker, in order to let rooms users to focus on sharing content and remote participants during screen share, Rooms self-view will be hidden.
Persistent layout during screen share: To make Rooms view layout persistent across a meeting, if a user has set a layout, the layout will be persistent during the entire meeting, no matter if there's sharing or not.

RINGCENTRAL MVP Developers

RingCentral MVP Developers (Release: Spring 2023)

Audio & Video AI API: Ever wanted to add some summarization, transcriptions, and highlight keywords and emotions in your own app? Now you can! The Artificial Intelligence APIs can process any media file, including RingCentral Video meeting recordings and RingCentral call recordings.
Video APIs: We are opening up access to our RingCentral Video APIs by making all documentation public, and making it easier for developers to get up and running using these APIs to schedule meetings, and mine meeting histories for meaningful insights.
Webinar API: RingCentral Webinar is providing a full suite of REST APIs and events to help developers integrate their systems into CRMs and marketing automation services.
Video Client SDKs: We are excited to announce a new developer product: the RingCentral Video Client SDKs for Javascript, iOS and Android. These SDKs help developers built front-end video experiences powered by RingCentral Video. Each comes with a complete set of native UI components making it a breeze to build bespoke video products and experiences.
Making updating apps easier: In our latest release we implemented one of developers’ most common requested features: the ability to edit graduated apps. In this release developers are free to edit all fields associated with an application, even after it has graduated. Developers should note however, that changing an app’s scope may result in users being logged out so that they can re-authorize the application.
Requesting app scopes be added to your app: Developers can now find and select all app scopes in our platform, even ones that require permission to use. When a restricted scope is requested, a support process will automatically be engaged to facilitate the request.

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