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Highlights > September 2024

Release Notes

September 2024 Release Highlights

RingEX Core

Version 24.3.2 (Release date: August 29 to September 20, 2024)

Global

Dial-Plans and BYOC available in the following countries:
- Morocco
- Trinidad and Tobago
Full support (merchandisable):
- Yealink T34W - Available for all global countries
BYOD with assisted provisioning (non-merchandisable):
- Yealink W76P and W79P - Available for all global countries - New - Multi-User Configuration"
In all flows where the user has the opportunity to provide their emergency service address for the UK, Informatica service will now be used to validate the input address before accepting and saving the information
Support sending of the user's emergency address information for pBYOC numbers to the PSAP for 911 calls where RC carries the call to the Emergency Service

Admin

Admins now have the ability to prevent the use of site numbers as caller ID for each user on the account using caller ID restriction settings in Admin Portal

Version 24.3 (Release date: August 1 to September 10, 2024)

Admin

Admins now have the ability to retrieve Purchased and Included calls via call log download/delivery settings.
Admins now have self-serve access to the Windows Desktop msi file in Admin Portal.
System will now hide 988 call logs from ServiceWeb (Admin Portal) in US/Canada due to the sensitive nature of 988 short code (Suicide & Crisis Lifeline)

Call Handling

When someone answers an incoming call that is simultaneously ringing multiple endpoints and coworkers, other persons see ‘Answered Elsewhere’.
Customers can now set CNAM on a per-number basis in addition to being able to assign CNAM to all numbers on a per-Site basis.
Additional commonly called UK short codes are now available:
- 195 (Directory Enquiries for people with disabilities)
- 105 (National Power Outages)
- 159 (Suspected Bank Fraud Line)

Global

In ServiceWeb, administrators can now enable or disable Special Rate numbers in the UK and EU

Hardware and Firmware

Following headsets are available for purchase or rental subscription via DaaS in Admin Portal in US
- Poly Blackwire 5220
- Poly EncorePro 725
- Poly Blackwire 3320
- Poly EncorePro 715
Certify and make available for purchase Yealink T34W
Support multi-user config for Yealink W76P & W79P - BYOD/Assisted Provisioning only.
- Committed features: Corporate Directory, Park Location, Outbound
Certification of Yealink firmware 108.86.25.14 for the T4U series (T43U/T46U/T68U)

RingCentral Phone Firmware

Release date: Q3 2024

Please refer to tables below for release notes for firmware updates for specific phone models. * Dates subject to change.

Vendor

Model

Firmware version

Release Notes

Start firmware rollout *

Firmware rollout completed *

Poly

VVX series

6.4.6

6.4.6 release notes

September 2, 2024

Yealink

T43U

T46U

T48U

108.86.25.14

T4 series firmware release notes

September 2, 2024

September 16, 2024

RingCentral desktop app

Version 24.3.35 (Release date: September 26 to October 10, 2024)

Improvements

Reduced installer and update package size
Improved log collection

Library upgrades

RingCentral Video DSDK to 24.3.31

Includes other minor bug fixes and enhancements

Version 24.3.30 (Release date: September 20 to September 25, 2024)

Improvements

Reduced the app’s storage space requirements
Improved the silent upgrade process when the app runs in the background
Improved the upgrade experience for cases where the app doesn't upgrade after quitting (Windows only)

Bug fixes

Fixed issue: The context menu wouldn't appear (when right-clicked) after restarting the app

Library upgrades

semver to 7.6.3
winreglib to 2.0.11
lodash to 4.17.11
electron-updater to 6.3.4
pdfjs to 4.5.136

Includes other minor bug fixes and enhancements

RingCentral web app

Version 24.3.30 (Release date: September 20 to September 25, 2024)

Improved closed captions visibility: Provides simultaneous viewing of captions and notes.
Download faxes from bulk editing view: Ability to bulk download faxes while in the bulk editing view
Deskphone pairing: Allows users to pick up and control calls from the soft client while passing audio through hardphone.
New contact entry point: Provides end users a quick entry point to create new contacts/add numbers to existing contacts when the number in the dial-pad doesn’t match any current contacts.

RingCentral mobile app

Version 24.3.30 (Release date: September 2024)

Improved closed captions visibility: Provides simultaneous viewing of captions and notes.
Download faxes from bulk editing view: Ability to bulk download faxes while in the bulk editing view

RingCentral Rooms

Version 24.3.30, Android/Windows (Release date: September 10, 2024)

Join meetings more easily: Simply click the Join button to join a meeting with meeting ID, SIP address, or password.
Improved audio and video quality alerts: If there are audio or video quality issues during a meeting, we’ll notify attendees to let them know if the issue is with their network.
Support for Yealink MeetingBar A10 & CTP18: RingCentral Rooms now supports the Yealink MeetingBar A10 with the CTP18 controller.

RingCentral Meetings Rooms

Version 24.3, iPad (iOS) Rooms controller (Release date: September 14, 2024) | Android Rooms controller (Release date: October 20, 2024)

Improved user interface: Experience a streamlined user experience with interface improvements implemented into the Rooms controller.
Join Microsoft Teams meetings: Set up third-party conferencing or use Microsoft Teams Cloud Video Interop (CVI) to join Microsoft Teams meetings from your Rooms controller.
Launch interactive polls: Set up the Poll feature in your meetings.
Use nonverbal feedback: Send and receive reactions during your meetings or webinars.
Set up Focus mode: Use Focus mode to restrict the view of participant videos and screen sharing to the meeting host. Hosts can also switch between multiple shared screens and allow participants to see others’ shared content.
Update join webinar messages: Customize your join webinar disclaimer content.
Enhanced content sharing: View content locally or share the content in a meeting when using an HDMI connection.
Set up Idle timeout mode: Use Idle timeout mode to save power in the Rooms display.
Display meeting chat: Turn the Chat feature on or off in your Rooms meetings.
Control meeting list access: Display or hide the list of upcoming meetings on your Rooms controller.

Version 24.3, Windows and macOS Rooms clients (Release date: September 14, 2024)

Join Microsoft Teams meetings: Set up third-party conferencing or use Microsoft Teams Cloud Video Interop (CVI) to join Microsoft Teams meetings from your Rooms controller.
Launch interactive polls: Set up the Poll feature in your meetings.
Use nonverbal feedback: Send and receive reactions during your meetings or webinars.
Set up Focus mode: Use Focus mode to restrict the view of participant videos and screen sharing to the meeting host. Hosts can also switch between multiple shared screens and allow participants to see others’ shared content.
Update join webinar messages: Customize your join webinar disclaimer content.
Enhanced content sharing: View content locally or share the content in a meeting when using an HDMI connection.
Set up Idle timeout mode: Use Idle timeout mode to save power in the Rooms display.
Display meeting chat: Turn the Chat feature on or off in your Rooms meetings.

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