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Highlights > February 2021
Release Notes

February 2021 Release Highlights

Applications
RingCentral app desktop, Version 21.1.21 (Release: 2/23/21)
  • Personal folders
    • Group together relevant conversations by creating folders.
  • Task categories
    • Conveniently view, edit, remove or add a category to your tasks to stay organized and be more productive.
  • Join Microsoft Teams meeting
    • Join your Microsoft Teams meeting by clicking on the join button in your Video tab.
  • RingCentral Video iCal support
    • You can now schedule your meetings in iCal through RingCentral.
  • Code snippets improvements
    • Format your code comments to look the way you want by using bold, bullets, and more.
  • Warning before deleting files
    • Show a confirmation dialog before deleting a shared file from all conversations.
  • RingCentral Meeting display name
    • Change your display name before entering a meeting.
  • RingCentral Meetings audio dialog
    • You now have the option to mute audio and turn off video before joining a meeting.
  • Translated meeting invite
    • Your meeting invite will automatically be translated into your computer system's local language.
  • Time and date formatting
    • Create a task, event or schedule meetings using your time format of choice (24H/12H).
  • RingCentral Meeting language support
    • Your RingCentral meetings are now in the language you have set in your computer settings.
  • New user activation flow (SMB)
    • As a new user, activation leads directly to RingCentral app for setup and immediate use of the app capability.
  • Portuguese support
    • RingCentral now supports Portuguese.
  • High contrast theme
    • Make working in the app easier on your eyes by using a higher-contrast color theme.
RingCentral app mobile, Version 21.1.21 (Release: 2/23/2021)
  • Personal Meeting ID in Video
    • Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
  • Picture-in-Picture
    • Continue to view your meeting while you multi-task in the app.
  • Presence indicator
    • New status displays when you are "on a call" or "in a meeting."
  • Contacts shortcut
    • Easily access your contacts simply by clicking on the contacts icon on the top bar.
  • Reorganized settings (iOS only)
    • Settings are now grouped together under a new subsection.
  • Schedule meetings from a Team (RingCentral Video)
    • Easily schedule video meetings from a team or group (Android only).
  • Guest profile information (Glip Pro accounts)
    • Guest's profiles are now limited to name and email for security and privacy reasons.
  • Get the RingCentral desktop app
    • Learn how to download the RingCentral desktop app through the Help and Feedback page.
  • In-app App store review
    • Easily rate and write a review about our app on App Store without leaving the app.
  • Password visibility toggle
    • You can show or hide your password when setting up a new account.
  • Portuguese support
    • RingCentral app now supports Portuguese.
RingCentral app mobile, Version 21.1.20 (Release: 2/8/2021)
  • Personal Meeting ID in Video
    • Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
  • Picture-in-Picture
    • Continue to view your meeting while you multi-task in the app.
  • Presence indicator
    • New status displays when you are "on a call" or "in a meeting."
  • Contacts shortcut
    • Easily access your contacts simply by clicking on the contacts icon on the top bar.
  • Reorganized settings (iOS only)
    • Settings are now grouped together under a new subsection.
  • Schedule meetings from a Team (RingCentral Video)
    • Easily schedule video meetings from a team or group (Android only).
  • Guest profile information (Glip Pro accounts)
    • Guest's profiles are now limited to name and email for security and privacy reasons.
  • Get the RingCentral desktop app
    • Learn how to download the RingCentral desktop app through the Help and Feedback page.
  • In-app App store review
    • Easily rate and write a review about our app on App Store without leaving the app.
  • Password visibility toggle
    • You can show or hide your password when setting up a new account.
  • Portuguese support
    • RingCentral app now supports Portuguese.
RingCentral Video, Version 21.1.10 (Release: 2/4/2021)
  • Virtual Background Improvements
    • Solid background, improved quality and performance.
  • Dedicated buttons for each video layout
    • Separate buttons simplify switching between Gallery, Film strip, and Active speaker modes.
  • Updated RingCentral Video settings for RingCentral desktop app
    • Settings now include Virtual background, Weatherperson, and more audio options.
  • Updated RingCentral Video web home page buttons
    • Design is updated to match the RingCentral app video tab.
  • Show status when recording sharing in progress
    • Prevents user from clicking share twice
  • Closed captions setting persists after a meeting
    • Setting will remain enabled for subsequent meetings until disabled
RingCentral Rooms, Version 21.1.20 (Release: Late February)
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OFFICE
Office Core, Version 21.1 (Release: Early February to March end)
Admin Portal
  • Message-Only, Announcement-Only, and Limited Extensions cascading menu
  • Table filter redesign
  • Sticky header, flexible menu access with independent scrolling
  • Flexible menu access with independent scrolling
  • Custom rules improvement
  • Extend phone number naming
  • Shared voicemail Beta
Global
  • Global Office South Africa
  • Language localization for Portugal Portuguese
Phones
  • Unify CP700 phone model for sale
  • Assisted provisioning for Yealink T40P phone model in US, Canada, and UK
  • Alcatel Lucent 8808/8008G CE, 8018 CE, and 8058 CE phone models for sale in Europe
  • Zero Touch Provisioning (ZTP) for Poly VVX phone models
  • Secure Voice Transport for 3rd party phones
Call Handling
  • Remote member management Beta
  • Group call pickup Beta
Office Core, Version 21.1.1 (Release: Mid February to early April)
Admin
  • Single sign-on enhancements
ANALYTICS
Analytics, Version 21.1.20 (Release: Mid February)
ENGAGE
Engage Voice, Version 21.1.1 (Release date: 2/5/2021)
  • Agent UI Label Updates
  • Engineering Improvements: The 21.1.1 Release includes various improvements, including bug fixes and performance of Engage Voice software.
Engage Voice, Version 21.1.2 (Release date: Mid February)
  • New Agent Recording URL
  • Last Agent Routing
  • New Billing Analytics
  • Engineering Improvements: The 21.1.2 Release includes various improvements, including bug fixes and performance of Engage Voice software. 
Engage Digital, Version 21.1.3 (Release date: Early February)
Engage Digital, Version 21.1.4 (Release date: Late February)
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