Release Highlights February 2021 | RingCentral Partner Support

Applications

RingCentral app desktop, Version 21.1.21 (Release: 2/23/21)

Personal folders
- Group together relevant conversations by creating folders.
Task categories
- Conveniently view, edit, remove or add a category to your tasks to stay organized and be more productive.
Join Microsoft Teams meeting
- Join your Microsoft Teams meeting by clicking on the join button in your Video tab.
RingCentral Video iCal support
- You can now schedule your meetings in iCal through RingCentral.
Code snippets improvements
- Format your code comments to look the way you want by using bold, bullets, and more.
Warning before deleting files
- Show a confirmation dialog before deleting a shared file from all conversations.
RingCentral Meeting display name
- Change your display name before entering a meeting.
RingCentral Meetings audio dialog
- You now have the option to mute audio and turn off video before joining a meeting.
Translated meeting invite
- Your meeting invite will automatically be translated into your computer system's local language.
Time and date formatting
- Create a task, event or schedule meetings using your time format of choice (24H/12H).
RingCentral Meeting language support
- Your RingCentral meetings are now in the language you have set in your computer settings.
New user activation flow (SMB)
- As a new user, activation leads directly to RingCentral app for setup and immediate use of the app capability.
Portuguese support
- RingCentral now supports Portuguese.
High contrast theme
- Make working in the app easier on your eyes by using a higher-contrast color theme.

RingCentral app mobile, Version 21.1.21 (Release: 2/23/2021)

Personal Meeting ID in Video
- Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
Picture-in-Picture
- Continue to view your meeting while you multi-task in the app.
Presence indicator
- New status displays when you are "on a call" or "in a meeting."
Contacts shortcut
- Easily access your contacts simply by clicking on the contacts icon on the top bar.
Reorganized settings (iOS only)
- Settings are now grouped together under a new subsection.
Schedule meetings from a Team (RingCentral Video)
- Easily schedule video meetings from a team or group (Android only).
Guest profile information (Glip Pro accounts)
- Guest's profiles are now limited to name and email for security and privacy reasons.
Get the RingCentral desktop app
- Learn how to download the RingCentral desktop app through the Help and Feedback page.
In-app App store review
- Easily rate and write a review about our app on App Store without leaving the app.
Password visibility toggle
- You can show or hide your password when setting up a new account.
Portuguese support
- RingCentral app now supports Portuguese.

RingCentral app mobile, Version 21.1.20 (Release: 2/8/2021)

Personal Meeting ID in Video
- Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
Picture-in-Picture
- Continue to view your meeting while you multi-task in the app.
Presence indicator
- New status displays when you are "on a call" or "in a meeting."
Contacts shortcut
- Easily access your contacts simply by clicking on the contacts icon on the top bar.
Reorganized settings (iOS only)
- Settings are now grouped together under a new subsection.
Schedule meetings from a Team (RingCentral Video)
- Easily schedule video meetings from a team or group (Android only).
Guest profile information (Glip Pro accounts)
- Guest's profiles are now limited to name and email for security and privacy reasons.
Get the RingCentral desktop app
- Learn how to download the RingCentral desktop app through the Help and Feedback page.
In-app App store review
- Easily rate and write a review about our app on App Store without leaving the app.
Password visibility toggle
- You can show or hide your password when setting up a new account.
Portuguese support
- RingCentral app now supports Portuguese.

RingCentral Video, Version 21.1.10 (Release: 2/4/2021)

Virtual Background Improvements
- Solid background, improved quality and performance.
Dedicated buttons for each video layout
- Separate buttons simplify switching between Gallery, Film strip, and Active speaker modes.
Updated RingCentral Video settings for RingCentral desktop app
- Settings now include Virtual background, Weatherperson, and more audio options.
Updated RingCentral Video web home page buttons
- Design is updated to match the RingCentral app video tab.
Show status when recording sharing in progress
- Prevents user from clicking share twice
Closed captions setting persists after a meeting
- Setting will remain enabled for subsequent meetings until disabled

RingCentral Rooms, Version 21.1.20 (Release: Late February)

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OFFICE

Office Core, Version 21.1 (Release: Early February to March end)

Admin Portal

Message-Only, Announcement-Only, and Limited Extensions cascading menu
Table filter redesign
Sticky header, flexible menu access with independent scrolling
Flexible menu access with independent scrolling
Custom rules improvement
Extend phone number naming
Shared voicemail Beta

Global

Global Office South Africa
Language localization for Portugal Portuguese

Phones

Unify CP700 phone model for sale
Assisted provisioning for Yealink T40P phone model in US, Canada, and UK
Alcatel Lucent 8808/8008G CE, 8018 CE, and 8058 CE phone models for sale in Europe
Zero Touch Provisioning (ZTP) for Poly VVX phone models
Secure Voice Transport for 3rd party phones

Call Handling

Remote member management Beta
Group call pickup Beta

Office Core, Version 21.1.1 (Release: Mid February to early April)

Admin

Single sign-on enhancements

ANALYTICS

Analytics, Version 21.1.20 (Release: Mid February)

ENGAGE

Engage Voice, Version 21.1.1 (Release date: 2/5/2021)

Agent UI Label Updates
Engineering Improvements: The 21.1.1 Release includes various improvements, including bug fixes and performance of Engage Voice software.

Engage Voice, Version 21.1.2 (Release date: Mid February)

New Agent Recording URL
Last Agent Routing
New Billing Analytics
Engineering Improvements: The 21.1.2 Release includes various improvements, including bug fixes and performance of Engage Voice software.

Engage Digital, Version 21.1.3 (Release date: Early February)

Engage Digital, Version 21.1.4 (Release date: Late February)

February 2021 Release Highlights