MVP Core, Version 22.4 (Release: November 3 to December 6, 2022)
Admin
Bulk users upload: Provides better usability through enhanced templates, file upload process, and error handling.
Park Location key: Now added to phones automatically when members are added to the Park Location group.
Redundant Audio Codec (REC): Calls placed or received on RingCentral App Desktop & Mobile clients will now use the RED codec.
DID upgrade: Account admins can now directly upgrade a Direct Inward Dialing (DID) number of a user to a full MVP Digital Licence (DL) license.
Customer Service Records (CSR): North American customers can download CSRs to help facilitate number porting.
Mobile number substitute caller ID: To enable this functionality, customers must request this and provide documentation for the mobile number to be used.
Call Handling
Multi-site accounts: Incoming calls can be routed directly without going through an IVR menu.
Forward all company calls (FACC):
Single-site accounts: Administrative controls are extended to the RingCentral mobile application, and adding a banner across end points to indicate when forwarding is turned on.
Multi-site accounts: The FACC feature is being added within the Admin Portal
Delegate Line enhancements for Poly VVX x50 phones:
New custom key layout options allow the user to specify their preferred order of keys on their phones, including delegate lines.
Users can share delegate line numbers as their Caller ID.
The maximum number of delegates has increased from 10 to 16.
Global
Bring your own carrier (BYOC): Added Honduras to the list of supported countries.
Hardware Devices
Phone models added with support for Zero Touch Provisioning and assisted provisioning (in US, Canada, and United Kingdom):
Poly Edge E220, E320, E350, E450, and E550.
MVP Core, Version 22.4.1
Release Dates: November 14 through December 14, 2022
Bug fixes
MVP Core, Version 22.4.2
Release Dates: November 29 through December 22, 2022
Admin
SMS log download: Now down asynchronously to prevent partial data due to API timeout.
Email to fax (E2F) email address compliance
Call Handling
Smart dial plan routing: Adds a new layer of digit processing intelligence to detect if a call may be a valid internal extension, or external number.
Ring all coworker’s apps: Users can select all apps (mobile, desktop, phone desktop) to ring when adding a coworker to a user’s ring list. This is available in Open Beta.
Hardware Devices
Phone models added for purchase, Zero Touch Provisioning, and assisted provisioning support:
Poly Edge E220, E320, E350, E450, and E550 available in North America.
Poly Rove DECT 30, Rove DECT 40, VVX D230 DECT added for Europe and Australia.
Yealink CP925, CP965 and W79P DECT added for Europe and Australia.
Phone models added with assisted provisioning support:
Poly VVX D230 DECT available in Europe and Australia.
Yealink W69P DECT, and VP59 available in Europe and Australia.
RINGCENTRAL App
RingCentral Desktop & Web App, Version 22.4.20 (Release: November 22 to November 28, 2022)
Auto-answer calls: Increase efficiency while using the desktop app by having your calls answered automatically. You won't need to press a button. Your calls can be connected immediately or after ringing for a period of time that you select.
Email notification for texts: Now you can use the app to choose to get email notifications when you receive text messages.
New audio notification options: We've added sound notifications for text messages and faxes, as well as the ability to turn all your sound notifications on or off with one click.
Dialed number displayed: When calls come in, and while you're talking, you can now see which of your numbers the caller dialed to reach you.
Share recordings right away: In the desktop app, hosts can now share meeting recordings with others even before they are finished being processed.
Warning added for E2EE meetings: We've added a warning when scheduling End-to-end encrypted meetings reminding hosts that there is a limit of 50 participants.
RingCentral Desktop & Web App, Version 22.4.10 (Release: November 7 to November 13, 2022)
Meeting history now available: Looking for a list of your past meetings - even the ones that weren't recorded? Now the Video tab in the RingCentral desktop app includes a list of all your past meetings. Click on one to get more meeting info, like the list of participants, transcript, keywords, and more.
Exchange on-premises integration: If your company uses Exchange, you can now sync meetings between RingCentral and your calendar. This will make it easier to schedule new meetings or view and join upcoming meetings directly from your calendar.
Edited tag on messages: When a message has been changed, an Edited tag will appear next to the message. Everyone in the conversation will be able to see that the message has been edited.
Adding people to a conversation: It's now easier to select whether to turn a conversation into a team (to keep the chat history) or to start a brand new chat.
Automatically adjust mic volume: Set your microphone to adjust the volume to match others on the call automatically.
RINGCENTRAL Rooms
RingCentral Rooms (Mac/Android/Windows), Version 22.4.20 (Release: November 16, 2022)
Performance improvements and bug fixes
RINGCENTRAL Phone Desktop
RingCentral Phone Desktop, Version 22.4 (Release: November 3 to December 6, 2022)
Added support for macOS 13 Ventura
Added support for Fax controls
Added support for El Salvador and Paraguay (BYOC)
Improved performance for both Citrix and VMware
Added the ability to automatically adjust microphone settings for Citrix and VMware (plugin update required)
Added a setting to optionally require participants to press 1 before they join a Dynamic conference