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Highlights > December 2024

Release Notes

December 2024 Release Highlights

RingCentral desktop app

Version 24.4.30 (Release date: December 2024)

PCI Pal Integration: This solution provides businesses that collect payments "over the phone" while recording those calls; Agents can initiate a secure payment session from the DT/Web application.

RingCentral web app

Version 24.4.30 (Release date: December 2024)

PCI Pal Integration: This solution provides businesses that collect payments "over the phone" while recording those calls; Agents can initiate a secure payment session from the DT/Web application.

RingEX Core

Version 24.4.2 (Release date: December 2 to 11, 2024)

Admin

Call queue and site call handling templates allow admins to create custom rules in bulk for updating incoming call routing during company holidays and special events.

Version 24.4 (Release date: October 30, 2024 to December 11, 2024)

Admin

Admins can now bulk delete unassigned extensions in Service Web.
Admins and end customers (Service Web MyExtension users) now have the ability to set caller ID for all phones or features at once.
Identifies Bring-your-own Devices (BYOD) as “BYOD” instead of “Purchased” devices across different fields in Service Web
Admins can now view Beetexting licenses in their account and can assign these licenses to respective users in Service Web.
Admins can also purchase Beetexting licenses via Service Web, however by default this feature will be turned off, and will be enabled later.

Call Handling

Customers can now set Caller ID Name (CNAM) on a per-number, per-site, or company-wide basis.
Better guidance and tools to help CNAM registration with the Free Caller Registry
Disable the ability for call queue members to change "Accept queue calls" availability status
Customers may now configure phone numbers to receive incoming SMS text messages without TCR registration.

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