Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
RingCentral Desktop and Web App, Version 21.1.35 (Release: 3/29/2021)
Scheduled Meetings in Video Tab in RingCentral Meetings
You can now view all your scheduled RingCentral Meetings at a glance in the video tab.
Video page improved design
Clean and welcoming video page, to let users easily take action.
Personal Contacts (Glip Pro/Pro+ only)
You can now connect your personal contacts to the RingCentral app.
Invite personal contacts to RingCentral (Glip Pro/Pro+ only)
Easily invite personal contacts to join RingCentral and they’ll get access to video and messaging for free.
Improvements and bug fixes
RingCentral Desktop and Web App, Version 21.1.30 (Release: 3/17/2021)
Nomadic 911 (only available for US RC App desktop upon request)
A user's most current location will be made available to the Public Safety Answering Point based on their endpoints’ interaction with network infrastructure elements.
Set emergency response location (US)
Select predefined emergency addresses provided by your company admin
Virtual video background (RingCentral Video)
Replace your background with our default beach video or a custom video of your choice.
Active speaker highlight (RingCentral Video)
Active speakers' video tiles will now be highlighted in blue and slightly bigger.
Chat box improvements (RingCentral Video)
Your RingCentral Video chat box will expand, making room for your longer messages.
Post-meeting feedback (RingCentral Video)
Opt into having our Support Team reach out to you for feedback on your video meeting experience.
Echo warning (RingCentral Video)
You will receive an echo warning when your mic and speaker devices are different.
Meeting name in screen header (RingCentral Video)
Show meeting name instead of meeting ID in the screen header.
Additional region dial-in numbers (RingCentral Video)
As a host, your meeting invite will now include more dial-in numbers for your country's region.
Meeting info icon (RingCentral Video)
View your meeting details by clicking on the info icon at the bottom left-hand corner of your meeting window.
A new connection banner will appear when you are having network connectivity issues.
Citrix VDI Integration and Optimization (GA) (Only available for desktop)
Integration of the phone in RingCentral app to support voice optimization via the Citrix-SDK. By establishing a direct channel between the client and the RingCentral Service, phone quality is optimized.
Schedule meeting time and date (RingCentral Video)
You can now schedule the time and date of your meeting directly within the app.
RingCentral Desktop and Web App, Version 21.1.25 (Release: 3/3/2021)
Improvements and bug fixes
RingCentral Mobile App, Version 21.1.35 (Release: 3/31/2021)
Google sign up
You can now easily sign up for RingCentral using your Google account.
Contacts invite enhancement
You can now invite your friends to join RingCentral during your onboarding process.
Meeting invite improvement (RingCentral Video)
Now there's a more straightforward way to invite your contacts to a meeting or send an invite link.
Improvements and bug fixes
RingCentral Mobile App, Version 21.1.30 (Release: 3/22/2021)
Resource center
Discover new features and helpful articles conveniently in one place.
Nomadic 911 (only available for US RC App desktop upon request)
A user's most current location will be made available to the Public Safety Answering Point based on their endpoints’ interaction with network infrastructure elements.
Set emergency response location (US)
Select predefined emergency addresses provided by your company admin
Waiting Room settings (RingCentral Video)
Admin settings for waiting rooms are respected in the schedule screen.
Call quality feedback
Help RingCentral improve call quality with a feedback pop-up.
Dark theme in RingCentral Meetings
App now supports dark theme which uses a darker color palette for all screens, views, menus, and controls.