Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
RingCentral app desktop, Version 21.2.30 (Release: Mid-June)
Head Up Display (HUD)
Core HUD functionality allows receptionists, executive assistants, and power users to view colleagues' real-time availability, manage multiple incoming calls, and more.
Park call improvements
Advanced team administration
Admins have the ability to view private and public teams from the Contacts tab. They can also join private teams, reassign team admins, view team members, adjust team settings, and restore archived teams.
Access directory contacts (Open Beta)
End users will now be able to access their Microsoft Global Address List (GAL) & Google Directory contacts if they sign into their Microsoft/Google account in the desktop app.
Resource Center (Open Beta)
RingCentral app mobile, Version 21.2.30 (Release: Mid-June)
Active speaker layout as default for 2 person meeting
Virtual BG: max image from 7→15
Global Address List Google/MSFT (Open Beta)
RINGCENTRAL VIDEO
RingCentral Video, Version 21.2.20 (Release: Mid-June)
Optimize video for low light
Add Video Pro and Video Pro+ users
Admins can add RingCentral Video Pro and Video Pro+ users within their RingCentral MVP (Office) account. Available in June.
RINGCENTRAL OFFICE
Office Core, Version 21.2.3 (Release: Mid-June to mid-August)
OFFICE ANALYTICS
Analytics, Version 21.2.30 (Release: Mid-June)
ENGAGE
Engage Voice, Version 21.2.3 (Release date: Early-June)
Engage Digital, Version 21.2.6 (Release date: Mid-June)
Engage Digital, Version 21.2.7 (Release date: Late June)