Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.

Highlights > September 2023

Release Notes

September 2023 Release Highlights

RINGCENTRAL MVP Core

Version 23.3.4 (Release date: September 27 through October 17, 2023)

Admin

  • Introducing a new SP allowing to control DTMF duration preservation and to display this SP on SCP.

Version 23.3.2, Windows (Release date: August 30 through September 20, 2023)

Admin

  • Allow admins to turn on/off auto-answer in user-level.
  • Require customers who purchase UK numbers have to provide business information verification if they haven't done it before.

Global

  • Enable customers in any of the direct sales countries who have branch offices in Guatemala, Nicaragua, Panama and Tanzania to purchase BYOC for their users.
  • Full support (merchandisable): Poly E100 in all global countries.
  • BYOD with assisted provisioning (non-merchandisable): Yealink CP935W Available for RC EU and RC AU.

Call Handling

  • Nomadic 911 for Hard Phones allows customer admins to specify a location per Ethernet switch port.

RingCentral App

Version 23.3.30 (Release date: September 18 through 24, 2023)

  • Message clustering: We’ve streamlined your message feed by grouping messages sent simultaneously, making it easier for you to read and respond to your conversations.
  • Echo detection and warning for mobile: Now users can get notified when their mobile devices are producing echos.
  • Shared voicemail notifications: Co-recipients now are able to receive shared voicemail notifications within the app.
  • Copy phone numbers in RC app: Phone & Inbox: An easier way to copy the phone number of the caller directly from the call log, voicemail, text, fax list.
  • Active call screen layout improvement: Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout.

RingCentral Rooms

Version 23.3.30, Android/Windows (Release date: September 15, 2023)

  • Performance improvements and bug fixes

Version 23.3.25, Windows (Release date: September 11, 2023)

  • Windows failed to upgrade from 23.3.20 to later versions
    • If you already have 23.3.20 upgraded but you failed to upgrade to later versions by clicking upgrade from Controller or from admin portal, please do as follows: 

          1. Go to our download site and download the latest build.
          2. Install from scratch and overwrite previous build. 

      You will then perform the upgrade successfully.
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.