Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
RingCentral Desktop and Web App, Version 22.1.30 (Release: March 21, 2022)
Easier to manage conference calls: Start and manage conference calls for yourself, or executives you support, right from the app. You can also easily transfer call ownership to another person.
Control Guest labels: In your Message settings, you can now turn on and off Guest labels in conversations.
Call control keyboard shortcuts: We've added new keyboard shortcuts for active calls like mute/unmute, transfer call, and more.
Company contact extensions: Easily view your company contacts' extensions from the Contacts tab.
Copy and paste images for SMS: You can now use keyboard shortcuts Ctrl C and Ctrl V to copy and paste images into your text messages (SMS).
Share files from Box: Share files in your messages directly from Box's cloud content management system.
Bring Your Own Carrier (BYOC) Bulgaria: Use your existing carrier for calls in Bulgaria with our dial-plan support.
Phone settings update: The phone settings layout is now consistent across all apps.
RingCentral Mobile App, Version 22.1.30 (Release: March 21, 2022)
Faster dialpad access: Making calls from the Phone tab is easier with the dialpad now on the top menu.
RINGCENTRAL MVP CORE
MVP Core, Version 22.1.2 (Release: March 2 through March 30, 2022)
Admin Portal
Addition of Bulgaria to “Bring Your Own Carrier” offerings
Addition of Portugal and Finland as direct sale countries
Customers can purchase RingCentral MVP in Portugal and Finland through RingCentral France.
Finnish language support has been completed on all RingCentral MVP customer interfaces (product, apps, Admin Portal). Finnish language support for Archiver in the Admin Portal will be supported later.
Phones and Devices
Available for purchase or rental in EU and Australia
Yealink T53W, T54W, & T57W desk models
MVP Core, Version 22.1.3 (Release: March 14 through April 12, 2022)
Admin Portal
Account account restriction: Account administrators can restrict access to their company’s RingCentral account while users are on the company’s corporate network, preventing access to personal accounts. In order to have this feature enabled, customers should call RingCentral support. The customer admin can then configure the Account Realm ID to complete the setup.
Global
Addition of Uruguay to “Bring Your Own Carrier” offerings
MVP Core, Version 22.1.4 (Release: March 25 through April 20, 2022)
Admin Portal
Bug fixes
ringcentral Rooms
RingCentral Rooms (Mac/Android/Windows) [Release: March 30, 2022]
Rooms as Softphone (Windows): Windows Rooms will now support softphone capability to place & receive phone calls
Invite by Email in Rooms (GA): Room user can invite participants (including external participants) by their emails from the Rooms controller
Share screen through HDMI: Room users are able to share their laptop screen by plugging in HDMI cable both for a local share session or in meeting.
Gallery pagination: If meeting has more than 25 participants, Room user can navigate gallery view from Rooms controller to view the rest of participants in subsequent pages.