Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
We’re excited to share our new desktop app with an updated look, faster load time, enhanced search, and many more improvements. You and your users can test it out on the web here.
Our security team works tirelessly to monitor new threats and employs world-class products and services in support of our efforts to continually improve our security posture.
Polls launched during live meetings can be reviewed later from within the Admin Portal including details such as User Name, User Email, and Submitted Date/Time.
RingCentral Meetings will soon be able to automatically join audio based on a user’s network type and bring the best audio experience/stability to customers.
Before joining a meeting with video on, users will be shown a video preview and given the options to join with or without video. They can also select to “always join with video” without displaying the preview first.
RingCentral Phone Desktop
Group MMS
This feature will allow users to send a Group MMS to up to 10 individual numbers at a time.
We’ve combined the RingCentral for Google Calendar and Gmail applications into one G Suite Add-on, making it easier to access RingCentral calls, texts, and meetings in G Suite.
Microsoft Dynamics 365 now supports the Microsoft Channel Integration Framework which allows the use of RingCentral across all Dynamics 365 applications (Sales, Service, and more).
RingCentral for Canvas
This release offers the ability to schedule and join a RingCentral Video meeting in Canvas
RingCentral for Microsoft Teams
We’ve updated the RingCentral for Microsoft Teams integration to allow users to schedule RingCentral Video meetings and receive an auto-generated meeting password for added security within Teams.
Users will have the option to automatically block any incoming call that is labeled a “Suspected Robocall.”
Admin Portal Updates
In this release, updates will be made to the overall layout and navigation of the RingCentral Admin Portal. Updates include updated cascading menus, customizable tables, and more intuitive overall navigation.
RingCentral Conference Reset
As an added security measure, admins will be able to reset and regenerate conference host and participant codes for RingCentral audio conferences.
Spoofed Caller-ID Detection
RingCentral will soon have the ability to verify the authenticity of the Caller ID on inbound calls in order to cut down on robocalls with spoofed numbers.