Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
RingCentral app desktop, Version 20.4.10 (Release date: 10/9/2020)
Dark theme
Select between dark and light themes for your in-app experience.
Copy meeting info to clipboard
Schedule video meetings by copying the meeting invitation to the clipboard.
Team Connect
Keep your meeting and team communications more efficient by linking them together.
RingCentral Meetings for Outlook
Easily schedule RingCentral Meetings within your Outlook desktop app without requiring Office 365 authentication.
RingCentral app mobile, Version 20.4.10 (Release date: 10/9/2020)
Dark theme
Select between dark and light themes for your in-app experience.
Team Connect
Keep your meeting and team communications more efficient by linking them together.
Calendar integrations
Easily join and schedule meetings by connecting your Google or Microsoft Outlook calendars. Functionality is slowly being rolled out slowly through the month.
Active speaker (RingCentral Video)
During a meeting, the active speaker's video will be larger so that it's easily discernible who's talking.
Invite accessibility (RingCentral Video)
If you're alone in a meeting, we've made it easier to invite people to join you.
Android 11 & iOS 14 support
Compatibility issues were resolved to allow the app to continue running smoothly.
RingCentral Video desktop, Version 20.4.10 (Release date: 10/14/2020)
Waiting room
Hosts can specify that participants be placed into a waiting room pending admittance. Available now. Learn more
Film strip & active speaker
Meeting participants can switch their view of the video gallery to film strip or active speaker layouts. Available now. Learn more
Video participant pagination
Participants in large meetings (>16 participants) can view video from all participants one ‘page’ at a time. Available now. Learn more
Updated user interface
The web recording sharing user interface allows bulk and individual selection of recording recipients. Available now. Learn more
Virtual camera
RCV supports using third-party cameras such as mmhmm, X-Split and Snap Camera to provide virtual background and special effects. Learn more
Copy full meeting invitation
Invite option "Copy meeting invite" will copy full invitation text with dial in info to the clipboard.
Show participant count up to 999
The toolbar and Participant panel now show the # of participants up to 999.
Administrative (being released in October by account)
License Management
A new single-pane product catalog view in the Admin Portal and a simpler workflow for authorized administrators to purchase and manage RingCentral licenses. Read more.
RINGCENTRAL OFFICE ANALYTICS
Version 20.4.1 (Release date: 10/14/2020)
Adoption and Usage enhancements
Improved and easier drill-downs include the ability to click on ‘Active Users’ and ‘Top Endpoints & Versions’ widgets to update the user table and filter departments and sites in the user table.
RingCentral Video QoS Meetings enhancements
Improved readability including the addition of graph labels (good, moderate, poor) to the session timeline view and quality scores to the session timeline table.
RingCentral Rooms Analytics
Supports Android rooms, and dynamic tooltips providing an at-a-glance view of room status and health.N
PLATFORM INTEGRATIONS
Smarsh, Version 1.2 (Release date: 10/20/2020)
Archive fax data and its contents sent or received from any RingCentral endpoint
Archive voicemail data received through any RingCentral endpoint
Smarsh, Version 1.1 (Release date: 10/20/2020)
Archive SMS and MMS data and its contents
RINGCENTRAL ENGAGE VOICE
Version 20.4.1 (Release date: 10/28/2020)
Improved productivity for HCI Pace
New Engage Landing Page with RingCentral Office credentials (requires a RingCentral Office account) Learn more.