• If you’re using a Cisco phone, the security certificate will expire on April 7, 2024 for some models, and urgent action may be required.
  • Click here to see if your device is impacted or contact your Partner Support team.
Highlights > November 2021
Release Notes

November 2021 Release Highlights

Ringcentral app
  • RingCentral Desktop and Web App, Version 21.4.15 (Release Date: Earlier November)
  • Bug fix only
  • RingCentral Desktop and Web App, Version 21.4.20 (Release Date: mid-November)
  • Add search to advanced team admin
  • Permanent admin setting for SMB customers
  • RingCentral Scheduler in RingCentral App desktop installer
  • Resource center- Show new icon in discovery, and larger discovery view
  • Move task/event across conversations
  • Share RingCentral Video recordings
  • Call handling and forwarding settings for SMB customers
  • Hide EA when assigned digital line has EAS disabled
  • RingCentral Mobile App, Version 21.4.20 (Release Date: mid-November)
  • Improved navigation for “More” tab 
  • Profile setting screen improvement
  • Calendar CIN API
  • What's new user interface improvement follow ups
  • Call forwarding + VM redesign
  • RingCentral Video enhancements 
    • Present files from Google Drive
    • Support zoom-in during share camera full screen (iOS)
    • View profile info of participants in meetings
RINGCENTRAL VIDEO
  • RingCentral Video, Version 21.4.20 (Release: Early November)
  • Automatically follow me
  • Improve my video in low light
  • Improve my appearance with the virtual background
  • Touch up my skin
  • Raise hand
  • Share high FPS video to the meeting
  • Full localization - default names for PMI meetings
  • Live transcript improvements (Open Customer Beta)
RINGCENTRAL ROOMS
  • RingCentral Rooms, Version 21.4.20 (Release: mid-November)
  • Personal controller - Join mobile's upcoming meeting from Room
  • Configure audio/video settings from Admin Portal
  • Android and Mac release specific
    • Rooms as softphone, and ability to dial third party meetings
  • Windows release specific
    • Support large meetings: 200 participants
    • Limit Room's operation time on the device
    • Rotate background images
    • Local sharing: auto close popup if idle
RINGCENTRAL MVP CORE
  • MVP Core, Version 21.4 (Release: November 2 through December 21)
Admin
  • Custom rules redesign
  • License type upgrade and downgrade
  • Device selection improvements
Call Handling
  • Call handling and forwarding - user
Global
  • Bridged call appearance, delegated line
  • New direct sale countries; Germany, Austria
Phone models added
 US, Canada, & UK only
  • Yealink T43U, T46U, &T48U ordering
  • Yealink T53W & T54W ordering
  • Poly Trio C60 conference phone ordering
  • Poly D230 DECT cordless assisted provisioning
  • Yealink T31P assisted provisioning
EMEA & Australia only
  • Poly Trio 8300 ordering
All geographic areas
  • Poly Trio 8300 ordering for Global MVP
  • Yealink feature "preview on my phones"
OFFICE ANALYTICS
  • Analytics, Version 21.4.10 (Release: Mid-November)
Engage Digital
  • Engage Digital, Version 21.4.3 (Release Date: Early November)
  • Engage Digital, Version 21.4.4 (Release: mid-November)
  • Email UI: Composed email window changes
  • Agent UI: Collapsed recipients view, new attachments design, and inline compose in Routing mode
ENGAGE VOICE
  • Engage Voice, Version 21.4.2 (Release: mid-November)
Archive
© 1999 - 2022 RingCentral, Inc. All rights reserved.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.