Allowed admins to create multiple Call Queues by downloading and then uploading a template file
Allowed admins to turn on/off auto-answer in account-level
Global
Enabled customers to see in Admin Portal the cost of calling any special number that is part of their calling plan
Enabled the user to provide complete address details for France and Australia
Enabled VMT for all GSP brands (existing languages: UK English, CA French, EU French, German, Dutch, Spanish) and added Portuguese & Italian to VMT for all brands, including all GSP partners.
Enabled geo-location to be provided when possible on mobile app in India to satisfy Indian regulations
Hardware
Make Poly Edge E100 deskphone available for ordering
New API to associate model & MAC address to the existing device (otherphone) for Partners
RingCentral Phone Desktop
Version 23.3 (Release date: August 7 through September 2, 2023)
Updated emergency address forms for France and Australia
Routed numbers starting with 110/112 to emergency services in Germany
Added support for United Arab Emirates (BYOC)
Added support for privacy controls for telephony presence (configured from web portal)
Made settings for call handling consistent across apps and web portals