Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.

Highlights > October 2024

Release Notes

October 2024 Release Highlights

RingEX Core

Version 24.3.35 (Release date: October 8, 2024 to October 28, 2024)

Call Handling

SMS TCR registration enhancements including:
- Easier to View Business Brand and Campaign IDs
- Change to Canadian Customers business entity number entry.
- Two-Factor Email Verification for Publicly Traded Brands.
- Customized sample messages
- New Privacy Policy & Terms Fields.
- New Embedded Link Requirements
- Easier Management of Brands & Numbers.

RingCentral Phone Firmware

Q4 2024 (Release date: October 23, 2024)

Please refer to tables below for release notes for firmware updates for specific phone models.

* Dates subject to change.

Vendor	Model	Firmware version	Release Notes	Start firmware rollout *	Firmware rollout completed *
Yealink	T34W	124.86.25.6	T3 firmware release notes	Oct 10, 2024	Oct 23, 2024
Poly	Edge series	8.2.2	8.2.2 release notes	Oct 10, 2024	Oct 23, 2024

RingCentral web app

Version 24.4.10 (Release date: October 2024)

Persistent live transcripts: Persistent post-call transcripts for users who have been enabled for live transcripts but do not have AI notes permission
New voicemail setting entry point: Added “Voicemail settings” entry point directly in the UI where the user can access Voicemail

RingCentral Rooms

Version 24.4.10 (Release date: October 16, 2024)

See active speaker more clearly on dual screens: On dual screens, admins can now show or hide the video of the room in full-screen mode when the active speaker is in the room. This gives attendees a better view of the speaker.
Support for iPadOS 18: Rooms now supports the iPadOS 18 operating system for iPad controllers

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